Digital Service Lifecycle

Easy provision of cross-border services and information means that it is necessary to overcome the existing administrative, organizational, technological, and legal barriers in providing interoperable services. In particular, the cross-border aspect is based on the effective use of common infrastructure elements and innovative ICT solutions as the main cornerstones in enabling new more effective, regulation-compliant, inclusive, open service delivery and practical introduction of a new approach on how national and regional governments implement the delivery of goods and public services.
As a result, public administrations face such challenges, as to ensure the availability, quality and interoperability of information about public services, ensure user-centric life event approach in cross-border service delivery, eliminate (or at least, limit) barriers such as different languages, lack of support and guidance, personal data handling, interconnection with private services, complicated forms etc. |